• ORDERS ARE USUALLY SHIPPED WITHIN 2-3 BUSINESS DAYS.
  • SHIPPING AND DELIVERY DATES ARE NOT GUARANTEED UNLESS SPECIFIED.
  • AFTER YOUR PACKAGE HAS SHIPPED, YOU WILL RECEIVE TRACKING INFORMATION VIA THE E-MAIL PROVIDED WITH YOUR SHIPPING INFORMATION IF IT IS A SHIPMENT WITHIN THE UNITED STATES.
  • DOMESTIC ORDERS TYPICALLY ARRIVE WITHIN 3-7 DAYS OF THE SHIP DATE UNLESS SPECIFIED. UNFORTUNATELY, SHIPPING DELAYS CAN OCCUR AND WE AREN'T RESPONSIBLE FOR THE SPEED AT WHICH ORDERS ARRIVE ONCE THEY HAVE LEFT OUR FACILITY. INTERNATIONAL ORDERS NORMALLY TAKE 2-4 WEEKS FROM THE SHIPPING DATE TO ARRIVE AT THEIR DESTINATION.
  • UNFORTUNATELY, WE CAN'T BE RESPONSIBLE FOR LOST PACKAGES DUE TO INCORRECT SHIPPING ADDRESSES. SHIPPING DELAYS WILL OCCUR IF AN INCORRECT ADDRESS IS PROVIDED AT CHECKOUT.
  • IF YOUR PACKAGE IS RETURNED TO OUR FACILITY DUE TO A SHIPPING ERROR, WE'LL CONTACT YOU FOR AN UPDATED ADDRESS VIA THE E-MAIL PROVIDED WITH YOUR SHIPPING INFORMATION. IF THERE'S NO RESPONSE WITHIN 10 BUSINESS DAYS, WE HOLD THE RIGHT TO REFUND YOUR ORDER. THIS APPLIES TO ALL MERCHANDISE ORDERS, INCLUDING LIMITED EDITION AND PRE-ORDER SALES.
    • CUSTOMERS RESIDING OUTSIDE OF THE UNITED STATES:
      • WE CAN'T BE RESPONSIBLE FOR ANY ADDITIONAL CUSTOMS CHARGES OR FEES ONCE YOUR PACKAGE HAS LEFT OUR FACILITY. CUSTOMS CHARGES AND FEES ARE AT THE RESPONSIBILITY OF THE CUSTOMER.
      • IF YOU ARE UNFAMILIAR WITH CUSTOMS FEES AND CHARGES, PLEASE SPEAK TO YOUR LOCAL POSTAL OR CUSTOMS OFFICE FOR ADDITIONAL INFORMATION.
      • IF CUSTOMS FEES AND CHARGES ARE DENIED AT THE TIME OF DELIVERY, YOUR ORDER WILL BE RETURNED AND UNFORTUNATELY, WE CAN'T REFUND YOU FOR SHIPMENT COSTS.
      • ALL INTERNATIONAL SHIPMENTS ARE SHIPPED WITHOUT TRACKING INFORMATION.